I've have the phone for a month now and let me tell you, It's a PDA first and a phone second. Nice PDA, lacks phone functions like: 1)No Polyphonic ringtones, it says it has MIDI ringtones but don't get your hopes up, it's a single tone MIDI like you put in old phones. Doesn't play multi-insturmental tones, just beeps. You can put WMA as ringtones. Cannot use MP3 as ringtones. 2)There's no voice assignment for voice dailing. 3) Receptions takes time to fully connect for clearity. 4) Can't put a face to a phone number. There are some other phone functions that it lacks but with the connectivity with Bluetooth, Wi-Fi, and phone, it makes up for it. My only complaints is that it takes a while to take out and look at the number for who's calling. You can't lock the touch screen when playing an MP3.